Privacy Policy
How we collect, use, protect, and delete information connected with your order.
Information we collect
We collect the information needed to make and deliver your order, such as your name, contact details, shipping address, payment status, uploaded photos, names, and messages.
How we use it
We use this information to personalize products, process payments through Shopify, provide support, deliver orders, prevent fraud, and improve our store. We do not sell your personal information.
Photos and personalization details
Uploaded photos and personalization details are retained while we need them to make, support, and document your order. They are scheduled for automatic deletion 30 days after delivery. We use finished work for marketing only when you give separate permission. We do not publish your name, contact details, or other identifying information without permission.
Choices and questions
Marketing permission is optional and can be withdrawn by contacting us. For privacy questions or deletion requests, contact us on WhatsApp at +85253494778.
Website analytics and session replay
We use Microsoft Clarity to understand how visitors use our store through page visits, clicks, scrolling, heatmaps, and session replays. Clarity uses cookies and similar technologies subject to the privacy choices available for your location. Our setup is configured to mask form content, personalization previews, and cart customization details in recordings. For information about Microsoft's collection and use of data, see the Microsoft Privacy Statement.