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3D HEIRLOOM
A Personalized Custom 3D Photo Crystal Gift for Your Loved One

A Personalized Custom 3D Photo Crystal Gift for Your Loved One

Bring a favorite family moment into a festive XMAS crystal keepsake.

$30.00 USD
Free shipping on orders US$69+
Crystal shapeXMAS selected
SNOWMAN ICEBERG FLOWER OCTAGON CHRISTMAS HEART SPHERICAL CRYSTAL DIAMOND BONE DIAMOND MAGNET SQUARE PET CRYSTAL SERIES BLOCK LOVE XMAS HEART GEM RECTANGLE
SizeSelect a size
Display baseSelect a base
Your photo & message · Photo required
JPG, PNG, WEBP or HEIC · up to 10 MB. Your photo is used only to prepare this custom order.
Care & cleaningOptional
YOUR CONFIGURATIONXMAS · Choose a size · Choose a base
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Want to check your design first?

Sign in to 3D Heirloom for your free personalized design preview.

We’ll email you when your design is ready. It will be saved in your account, so you can return to view it anytime.

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U.S. orders today · Est. delivery 10–16 calendar days
Description

Turn one favorite holiday photo into a Christmas keepsake that can come back out every year. The XMAS-shaped crystal makes the season part of the design instead of relying on generic holiday wrapping.

Add family names, a year, or a short message for parents, grandparents, couples, friends, or a growing family. It is a personal alternative to another ornament or disposable stocking filler.

  • Festive XMAS-shaped crystal
  • Personalize with a photo and optional text
  • Add your personalization to cart, then review and confirm your design when it is ready
Specifications
Materials
K9 crystal + plastic + glass
Color
Transparent
Power source
Battery and USB charging
Lighting
Color lights
Craftsmanship
laser engraving
What's included
K9 Custom Crystal + Color Light 360° Auto-Rotating Base (available as an additional purchase)
Shipping

Estimated dispatch: 3–6 calendar days after ordering.
In transit: approximately 7–10 calendar days.
Estimated delivery: 10–16 calendar days after ordering.

ADDING YOUR PERSONALIZED GIFT TO CART

Saving to cart…

Your order, step by step

From choosing a gift to your doorstep.

Five simple steps to shopping on our website.

  1. Choose your gift — example mobile view of 3D Heirloom

    Choose your gift

    Browse the gifts and choose the style and options that suit you.

  2. Make it personal — example mobile view of 3D Heirloom

    Make it personal

    Follow the product prompts to add your photo, names or message.

  3. Review and order — example mobile view of 3D Heirloom

    Review and order

    Check your personalization and total, then continue to checkout.

  4. Review your design — example mobile view of 3D Heirloom

    Review your design

    For products with a design preview, view the options in your cart and confirm or request changes.

    Only for products that require design approval
  5. Check your order — example mobile view of 3D Heirloom

    Check your order

    Open Track order to find your order and delivery information.

Our promise to you

100% Quality Guarantee

Every piece is made with care. If yours arrives damaged, defective or different from the agreed personalization, contact us so we can make it right. We’ll review the issue and help arrange a replacement or refund under our return and refund policy.

  • Support for damage
    and defects
  • Personalize
    with confidence
  • Confidence in
    every product

Before and after delivery

Your order has a team behind it.

Reach us while your piece is being made or after it arrives. Include your order number so we can find your order and help.

Email our support team

support@3dheirloom.com

Looking for an order update?
Check your order, or message us with your order number.
Damage, a mistake or a missing parcel?
Tell us what happened. For damage or a problem with your piece, include clear photos. We'll review the issue and arrange a replacement or refund where appropriate.
Want to return your piece?
Our return and refund policy explains personalized orders, non-personalized returns and shipping costs. Contact us before sending an item back.

Before you order

A few things you might be wondering.

Clear answers, so you know what to expect.

Can I approve the design before you make it?

Where a free design preview is offered, you can request it on the product page, then view the design in your cart and choose one or request changes. If you request a preview, we wait for your approval before production, even if you pay first. If you purchase directly without requesting a preview, we can begin production once payment and the required details are complete. Ready-made designs use the option shown on the product page.

Will my piece look like the design I approve?

The design preview is your chance to review the shape and personalized details before production. It is a digital reference, not a photo of the finished item. Screen colors, lighting and the finished material can look different. If a detail matters to you, raise it before you approve.

When will my order arrive?

Allow approximately 10–16 calendar days from your order to delivery for delivery to the United States: 1–3 days for design and modeling, 2–3 days for production, and 7–10 days for shipping. Weekends are included.

These are estimates, not guaranteed arrival dates. For orders requiring design approval, the estimate assumes prompt approval; revisions or delayed approval may move the delivery dates. Customs or carrier delays may also affect arrival.

Have a gift deadline? Check with us before ordering.

Can I return a personalized item?

Once production begins, personalized items cannot be returned for a change of mind or errors in customer-provided or approved details, except where required by law. If your item is damaged, defective or made incorrectly by us, please contact us so we can help. Our return and refund policy explains the details, including returns for non-personalized items.

What if my order arrives damaged or doesn’t arrive?

Email support@3dheirloom.com with your order number and a description of the problem. For damage or a production issue, include clear photos; we recommend contacting us within 7 days of delivery, without limiting your statutory rights. We will review the issue and arrange an appropriate remake, replacement or refund. For a delayed or missing parcel, we will investigate with the carrier.

How can I reach you after I order?

Email support@3dheirloom.com with your order number. Use Track order to check your order.

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